Privacy Policy
Last Updated: April 5, 2025
This Privacy Policy describes how Big Chess ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application ("App") and related services (collectively, "Services").
1. Information We Collect
1.1 Information You Provide to Us
We may collect information that you provide directly to us when you:
- Create or modify your account
- Register for and participate in games
- Communicate with other users through the App
- Contact us for customer support
- Provide feedback or participate in surveys
- Make purchases through the App
This information may include your name, email address, profile information, and any other information you choose to provide.
1.2 Information We Collect Automatically
When you use our Services, we may automatically collect information about you, including:
- Device Information: We collect information about the device you use to access our Services, including device type, operating system, and unique device identifiers.
- Usage Information: We collect information about your interaction with our Services, including game history, time spent in the App, and features you access.
- Location Information: With your consent, we may collect precise or approximate location information from your device.
- Log Data: Our servers automatically record information including your IP address, access times, browser type, and pages visited.
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Services
- Process and complete transactions
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Develop new products and services
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience and provide content and features that match your profile and interests
3. Sharing of Information
We may share the information we collect in various ways, including:
- With other users according to your preferences
- With vendors, consultants, and other service providers who need access to such information to perform services on our behalf
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
4. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.
5. Your Choices
You can access and update certain information about yourself through your account settings. You may also set your device to limit the collection of certain data, such as location information.
5.1 Opt-Out
You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
6. Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.
7. International Data Transfers
We may transfer the information we collect about you to countries other than the country in which you initially provided the information. These countries may not have the same data protection laws as the country in which you provided the information.
8. Changes to This Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: hello@bigchessgame.com
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